Privacy Policy for FranzCreations Solutions
Effective Date: January 5, 2025
FranzCreations Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our services as a freelance photographer, videographer, web developer, software developer, and RPA (Robotic Process Automation) developer.
By engaging with our services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Billing and payment information
- Project requirements and preferences
b. Non-Personal Information
We may collect non-personal information when you interact with our services, such as:
- Browser type and version
- Device information
- IP address
- Usage data (e.g., pages visited, time spent on pages)
c. Media Files
For photography and videography services, we may collect and store images, videos, and related project materials.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Communicate with you regarding your projects
- Process payments and invoices
- Personalize your experience
- Improve our services and website
- Comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following cases:
- With Service Providers: To assist with our operations, such as payment processing or project management tools.
- Legal Compliance: If required by law or to protect our rights.
- With Your Consent: When you have explicitly authorized the sharing of your information.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or delete your personal data
- Object to or restrict the processing of your data
- Withdraw consent where processing is based on your consent
- File a complaint with a supervisory authority
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
FranzCreations Solutions
Email: [email protected]
Phone: (+63) 044-9036-277
Website: https://franzcreations.site/
Thank you for trusting FranzCreations Solutions. Your privacy is important to us.